Terms and Conditions

Please read these terms of use carefully before using the services. By accessing this site or using any part of the site or any services of the site, you agree to become bound by these terms and conditions. If you do not agree to all the terms and conditions, then you may not access the site or use any services in the site. Acceptance is expressly conditioned upon your assent to all of these terms and conditions, to the exclusion of all other terms. 

This online payment system is provided by Alankriti-The Palace Jewelry. The firm may update these terms from time to time and any changes will be effective immediately on being set out here. Please ensure that you are aware of the current terms. The country of domicile for Alankriti-The Palace Jewelry is India. Please read these terms carefully before using the online payment facility. By using the online payment facility on this website indicates that you accept these terms. If you do not accept these terms do not use this facility. 

 www.thepalacejewelry.com attempts to be as accurate as possible. However, Alankriti-The Palace Jewelry does not warrant that product descriptions, other content or prices on the website are accurate or error free. 

We reserve the right to correct any typographical errors, inaccuracies, or omissions from time to time without prior notice. 
If a product If a product offered by www.thepalacejewelry.com itself is not as described, your sole remedy is to return it in unused condition only along with its invoice/guarantee card. You have to inform us at our email address (info@thepalacejewelry.com) and send it to our postal address (as given below in the Return & Refund Policy) within seven days of receiving the said product. 

We are committed to offer shopping convenience and creatively designed products at competitive prices. http://www.thepalacejewelry.com is an online store of Alankriti-The Palace Jewelry, which operates separately from its retail outlet “Alankriti”. This indicates that the prices of the products at each store might differ. Gift Cards, Discount Vouchers, Free Shipping offers and Bonuses on www.thepalacejewelry.com may not be applied on purchases from its retail outlet Alankriti. 

The default currency of www.thepalacejewelry.com is INR. Prices in the website can be converted into US Dollar, Euro & Sterling Pound at the current exchange rates. However, the variation in the exchange rates, the rates given by us are final and binding. Payment can be accepted in the listed currencies only. 

For International deliveries, additional duties and taxes may be applicable for the ordered items as per your country’s regulations, which will be billed separately to you by the courier company at the time of delivery. The customer is responsible to pay this amount to the shipping company and acknowledges this when ordering from us internationally. Prices exclude VAT (Value Added Tax)/CST for deliveries in India. Packaging and postage or shipping charges are an additional charge, calculated at the time of purchase. 

When you order from us, we require you to provide your name, address for delivery, your email address, telephone contact and credit card details. We manage to take due care of the information provided by you. 

We undertake to accept or reject your order within 14 days. If we have not responded to you within 14 days, your offer is deemed to be rejected. We are not required to give any reasons for rejecting your offer to purchase, however the most likely reason for rejecting your offer will be that we do not have that product in stock at the moment or you have failed to adhere to our terms of payment or have breached any of the terms and conditions outlined in this document. 

Delivery of your ordered products will be as set out on our website. Title in the goods passes to you when we have received payment. Our terms of payment are set out on the order page and in this document as well. All risk of loss or damage to the goods passes to you when we dispatch the goods. At the time of conducting your transaction we give you the option to take out carrier insurance. 

In the unlikely event that the order delivered is in a damaged condition, you can return the product unused and in the same condition as you have received it in its original packaging, along with the Invoice and Guarantee Card and get the refund. Our courier partner will collect the order from the address provided by you and will get it back to us. In order to return the damaged product:- 
- Customers should contact +91 9829066680 or write to info@thepalacejewelry.com within 07 days from the receipt of the damaged/un-serviceable product. 
- Customers should not return the product before receiving a confirmation mail from www.thepalacejewelry.com about the same.
- All the products must be returned in their original condition, unaltered and unused.
- Include the invoice/guarantee card into the package for return process. Without the above, returns will not be processed.
* Please note that we shall not entertain any request after 07 days from the date of delivery of the order.

www.thepalacejewelry.com owns the copyright to all the contents of this website, including images. All trademarks and other intellectual property are owned or licensed by us (unless otherwise specified).You may not copy, reproduce, distribute, republish, download, display, post or transmit any part of the website without written consent from us (except as stated below). 
You may print or download any page(s) for your own personal and non-commercial use only. If you have any doubts about what you can do, please go to our contact us page to apply for permission to reproduce the content. 
While our website is as accurate as possible, we cannot accept responsibility for any inaccuracies or errors beyond our reasonable control. We cannot guarantee that colors in our images will be rendered correctly on different computer monitors. 
We also take all due care in ensuring that our website is free of any virus, worm, Trojan horse and/or malware, however we are not responsible for any damage to your computer system which arises in connection with your use of our website or any linked website.

Free shipping in india
Order above INR 10000
FREE Shipping - Order above $500
Verified Security
Privileged Transaction
Quality handmade products
With natural gemstones